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Privacy

How we care for your data

We only collect the information needed to run the studio, keep appointments on track, and stay in touch about new designs.

What we collect

  • Booking details you share through Timely (name, email, service preferences, and appointment history).
  • Your messages when you email or DM us about designs or availability.
  • Basic site analytics (page views, popular sections) to keep the experience smooth.

How it's used

Information is used for scheduling, confirming or updating appointments, and sharing studio news you've opted into. We never sell or trade your details.

Your choices

  • Email privacy@birbysnaildiary.com to request, update, or delete your information.
  • You can unsubscribe from any marketing emails instantly via the footer link.
  • Analytics cookies are limited to essential, anonymised metrics.

Questions?

Reach out anytime and we'll reply within two business days. This policy was last updated on 11/20/2025.